TaskTrack

Designed a mobile app that simplifies goal setting and task management for college students, from concept to completion. Leveraged AI to streamline goal creation, task management, and productivity, enhancing student efficiency through advanced technology solutions.

Year
2024
Team
Solo UX Designer
Tools
Figma ChatGPT
Read the full case study.
Read the full case study.

Discover

Challenge Statement

Many organization and study apps are overwhelming and require significant setup, which can deter college students from using them effectively.

The challenge was to reimagine goal and tasks apps to make them simple and intuitive, requiring minimal user input.
Problem statement and how it relates to my research plan

Research Plan

To gain insights into the project domain and college students, I employed the following methods:

Literature review

Academic research underscores the importance of effective goal setting for improving student outcomes. Key findings include:

  • Goal Setting: Effective goal setting involves creating SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound), which provide clear learning direction and enhance motivation and performance. Marzano, Pickering, and Pollock (2001) highlight the importance of structured goal-setting techniques for academic success.
  • Self-Regulated Learning and Time Management: Effective time management, a key aspect of self-regulated learning, involves planning and controlling time spent on activities. Zimmerman (2002) found that self-regulated learners who manage their time and set specific goals achieve higher academic success and reduce procrastination.
  • Interventions to Reduce Procrastination: Structured goal-setting techniques help reduce academic procrastination by breaking larger tasks into manageable steps, aligning with systematic reviews that emphasize the importance of goal setting in task management and academic achievement.
Secondary research showed that SMART goals significantly increases the chances of success.

Competitive Analysis

I analyzed three popular task management apps to identify gaps and opportunities for Task Track. Although all three apps had great heuristics, none of the three implemented easy set up and structured goal setting as their main features.

Apps on the market lacked a SMART goal approach to organizing or managing tasks
An assumptions map to help determine tasks I need to plan and further evaluate

Assumptions Mapping

Before gathering user insights, I conducted an assumptions mapping exercise to identify key assumptions for my survey:

Key assumption:  Breaking down larger goals into smaller, manageable tasks significantly increases their perceived achievability and leads to higher success rates for students.

User Surveys

To clarify any assumptions or biases I conducted a online survey aimed at understanding current behaviors, pain points, and the potential impact of AI assistance. The survey had 30 participants and here are the key findings:

College students lacked formal goal-setting, felt overwhelmed by task creation, and were highly motivated by rewards.
User surveys indicate barriers college students encounter

User interview quotes

User Interviews

I interviewed three college students to understand their goal-setting processes and identify barriers.

The interviews revealed common issues: students often have undefined goals lacking specificity, duration, and measurable aspects. They also identified procrastination, distractions, and time management as major barriers.

These insights informed my approach to creating a more structured and supportive goal-setting process to provide direction and alleviate these barriers.

Define

Our target user The overwhelmed overachiever

Personas & User Journey

We distilled our research into a persona and user journey map to empathize with our users. We identified that they experienced the most friction at the beginning. We aimed to make the goal-setting experience as seamless as possible.

Meet the “Overwhelmed overachiever”

We found that our college students felt most frustrated and overwhelmed during the goal-setting process.
Our User Journey map indicates feelings of confusion and frustration in goal setting stage
Insights from research

Insights Summary

Based on comprehensive research, including user interviews, literature review, and competitive analysis, we identified the primary issues faced by college students in achieving their goals: lack of specificity and structure in goal setting, significant procrastination, constant distractions, and poor time management.

Specific Issues to Address in Design:

  • Undefined Goals: Students often have goals that lack specific steps, deadlines, and measurable outcomes, leading to confusion and hampered progress.
  • Procrastination: Many students delay starting tasks because they seem too large or daunting, resulting in rushed, last-minute efforts that compromise quality.
  • Time Management: Students struggle with effective time management, leading to poor prioritization and inefficient use of time.

Develop

Organization of the apps features

Feature development

Organizing the proposed features through a site map and information hierarchy enabled me to validate different user flows and identify how each feature could be accessed in the app.

This phase took a lot of time to make sure each design element was smooth and easy to use.

User flows, testing information hierarchy

User Flows

After prioritizing key features, I created user flows to test my design. This allowed me to conduct quick usability tests with my peers to ensure each element was placed on the correct screens.

I had to reiterate several times on this, asking my peers to complete different user flows.

Lo-Fi Wireframes

Wireframes

I also created quick wireframes to further test my design with my peers. This clarified my design decisions on how each element was laid out and accessed.

I created quick wireframes to test my design with peers, clarifying how each element was laid out and accessed.

UI Syle Guide

Style guide

For the UI design of the app, I incorporated references to analog calendars using familiar colors and textures. I combined this with modern tech elements, using specific typography.

For the overall look and feel, I followed established design systems like Apple’s Fitness app, which are known for good heuristics and effectively displaying user progress. Additionally, I implemented a navigation system similar to popular social media apps for intuitive user experience.

I aimed for a utilitarian look and feel, showcasing progress toward goals on every screen.

Deliver

Changes made to make generative AI more transparen

Usability testing

I tested the app with two college students. Their feedback were:

  • “I would like to see how the AI is generating the tasks”
  • “How is the AI able to generate tasks based on my inputs?”
Tests indicated the need for transparency in how the AI worked. I created an informational screen so users could see how tasks were broken down based on the backend prompt engineering.

Features

The main goal of the app is make accomplishing goals and tasks to be easy and intuitive. Features that were created were:

  • Simplified Goal setter
  • Automated Tasks Management
  • Rewards Indicator
  • Overall Performance dashboard

Feedback


I received positive feedback on the app’s visual design. Concerns were mainly about the performance of the generative AI in creating tasks and goals that would effectively help college students achieve their goals.


“This makes creating goals more easily and I wish this was fully functional!”


Lessons learned


This project was a valuable exercise in leveraging emerging technologies to enhance user experiences with the app. I learned a lot about improving my design through constant feedback and iteration. While nothing is perfect, ongoing testing can lead to continuous improvement.

Things I would have done differently:

  • Conducted more tests with actual users to gain deeper insights.
  • Focused on designing features and user flows that streamlined the entire process

I would have liked to conduct more tests and develop metrics to measure the impact of my design.

TaskTrack